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EFF has long pushed companies that provide powerful surveillance tools to governments to take affirmative steps to avoid aiding and abetting human rights abuses. We have also worked to ensure they face consequences when they do not.

Last week, the U.S. Court of Appeals for the Ninth Circuit helped this cause, by affirming its powerful 2023 decision that aiding and abetting liability in U.S. courts can apply to technology companies that provide sophisticated surveillance systems that are used to facilitate human rights abuses.

The specific case is against Cisco and arises out of allegations that Cisco custom-built tools as part of the Great Firewall of China to help the Chinese government target members of disfavored groups, including the Falun Gong religious minority. The case claims that those tools were used to help identify individuals who then faced horrific consequences, including wrongful arrest, detention, torture, and death.

We did a deep dive analysis of the Ninth Circuit panel decision when it came out in 2023. Last week, the Ninth Circuit rejected an attempt to have that initial decision reconsidered by the full court, called en banc review. While the case has now survived Ninth Circuit review and should otherwise be able to move forward in the trial court, Cisco has indicated that it intends to file a petition for U.S. Supreme Court review. That puts the case on pause again.

Still, the Ninth Circuit’s decision to uphold the 2023 panel opinion is excellent news for the critical, though slow moving, process of building accountability for companies that aid repressive governments. The 2023 opinion unequivocally rejected many of the arguments that companies use to justify their decision to provide tools and services that are later used to abuse people. For instance, a company only needs to know that its assistance is helping in human rights abuses; it does not need to have a purpose to facilitate abuse. Similarly, the fact that a technology has legitimate law enforcement uses does not immunize the company from liability for knowingly facilitating human rights abuses.

EFF has participated in this case at every level of the courts, and we intend to continue to do so. But a better way forward for everyone would be if Cisco owned up to its actions and took steps to make amends to those injured and their families with an appropriate settlement offer, like Yahoo! did in 2007. It’s not too late to change course, Cisco.

And as EFF noted recently, Cisco isn’t the only company that should take note of this development. Recent reports have revealed the use (and misuse) of Google and Amazon services by the Israeli government to facilitate surveillance and tracking of civilians in Gaza. These reports raise serious questions about whether Google and Amazon are following their own published statements and standards about protecting against the use of their tools for human rights abuses. Unfortunately, it’s all too common for companies to ignore their own human rights policies, as we highlighted in a recent brief about notorious spyware company NSO Group.

The reports about Gaza also raise questions about whether there is potential liability against Google and Amazon for aiding and abetting human rights abuses against Palestinians. The abuses by Israel have now been confirmed by the International Court of Justice, among others, and the longer they continue, the harder it is going to be for the companies to claim that they had no knowledge of the abuses. As the Ninth Circuit confirmed, aiding and abetting liability is possible even though these technologies are also useful for legitimate law enforcement purposes and even if the companies did not intend them to be used to facilitate human rights abuses.

The stakes are getting higher for companies. We first call on Cisco to change course, acknowledge the victims, and accept responsibility for the human rights abuses it aided and abetted.

Second, given the current ongoing abuses in Gaza, we renew our call for Google and Amazon to first come clean about their involvement in human rights abuses in Gaza and, where necessary, make appropriate changes to avoid assisting in future abuses.

Finally, for other companies looking to sell surveillance, facial recognition, and other potentially abusive tools to repressive governments – we’ll be watching you, too.

Related Cases: Doe I v. Cisco

Cindy Cohn